FAQ's
You have booked an exclusive experience to enjoy a MotoGP Grand Prix.
Our sales team will have sent you your itinerary.
Check your email, where you will find all the information regarding your experience.
No. MSport does not sell fly tickets.
Only on special occasions and if the customer requires it, we can manage the purchase of grandstand tickets. To obtain only this
tickets we recommend you to visit www.motogp.com
Yes, where possible. We will do our best to provide a refund or transfer the payment to another event. Cancellation is subject to the Terms and Conditions available in our website.
We recommend that you look for a taxi or similar service as far in advance as possible to get to the circuit. MSport does not offer mobility solutions.
The purchase of Experience Packages requires full payment at the time of booking.
You will receive an email from our sales team with the confirmation of your payment.
You can pay in your own currency. The payment system will make the conversion to euros.
No.
A grandstand ticket is included in our experience packages unless the client requests to exclude it from the pack.
As long as it is included in your experience package.
For groups of 4 people a parking pass is included.
Only available with VIP Village hospitality passes and our Black MotoGP Experience package.
The sale of paddock passes is prohibited, we include paddock passes in our products as part of the overall experience and they are not available separately.
Team Suzuki Ecstar, Pramac Racing, GasGas Aspar Team Moto2, GasGas Aspar Team Moto3, MT Helmets MSI Team Moto3.
Of course, during the days of the race weekend you will cross paths with the drivers inside the Paddock. You must be attentive and patient to get your photo or autograph. We recommend Friday to get it, which is usually the quietest day.
MSport is present in all the World Grand Prix. Any questions or concerns you can write to assistance@msport.biz and we will gladly answer all your questions. During the race weekend you will have the support of our expert guides.
